Tag: Digital Skills

  • It’s not too late to start using Zoom!

    It’s not too late to start using Zoom!

    Remember those heady days before the pandemic?  The days when hardly anyone was using Zoom.  I admit, I had the app, and had done some meetings, but I didn’t really know what it was capable of.  Now that the pandemic has passed, I spend a lot less time on Zoom and it’s transformed the way a lot of businesses run.

    Does it still have a place in the lives of those who aren’t working?   It can be very useful to have meetings with a travel agent, a will writer, a financial adviser, etc.  It can also be helpful to have family catch-ups (as in the picture!) and see friends on the other side of the world.  One of my clients still has a weekly Zoom with her sisters; connections have been revolutionised by what happened in the pandemic.

    There are also many groups for those in later life that meet online, from social groups, to classes, and bridge groups.  It is all out there.  So if you don’t fancy going out into the world, but crave connection, Zoom is very much still a worthwhile thing (and of course other platforms like Microsoft Teams, or Google Meet).

    If you want to get started on Zoom or another video platform, talk to us about how we can help you get set up.

  • Making Broadband Simple

    Making Broadband Simple

    If you want to have access to the internet you need a device and to make the device work well and fast in your home, you need broadband.   But what if you haven’t had it before?  We come across clients regularly who don’t have it, so it’s not as uncommon as you might think.

    Broadband bamboozles us all, but imagine if you haven’t had it before.  There are so many technical terms so how do we explain what they all are?  And of course we want to make sure our older clients are not picking a provider who is going to make things even more confusing if they have to call for any technical assistance.

    This is why we work with UW.  Not only can we help explain things to our clients, but the technical and customer services look after our clients very well.  We always make sure to put our clients on the Priority Services Register, so they are attended to quickly especially if they have a Careline device or need the phone to connect to family (they may not have a mobile device). 

    If you would like to talk to us about how UW can help you get connected with broadband (or to change supplier), please let us know.